CHANGES / RETURNS
You have the right to change the products you received within fourteen (14) calendar days from the date of receipt, requesting their replacement with another product or other size, always depending on the available stocks.
For the change process, please contact the company IMMEDIATELY by calling 210 9483792 on working days and hours (Monday - Friday 10: 00-18: 00)
Terms and Conditions of changes / returns:
The items you return to be accepted must be in excellent condition, unused, undamaged, and with their packaging intact.
The products arrive at our company at your own risk, so make sure they are properly packaged and can not be damaged during transport.
All goods will be inspected upon return to the company.
In case a product is returned in unsuitable condition, we will have to send it back to you.
Your parcel must contain the original proof of purchase & a note in which you tell us with which code, color and size you want to make the change.
Changes are always made with the current prices, as well as with products of the same season.
Items purchased during the discount period and types of offers are NOT refundable after the end of the discounts or offers.
If the new item is more valuable than your return, you pay the difference by cash on delivery or by bank deposit. If the new item is of lower value, the difference may be left in credit balance to use in your future purchase.
Returns are made only by Courier of your choice. Returns by ELTA are not accepted as they are not delivered to the headquarters of our company and there are delays.
Return and return costs are borne by the customer & must be paid directly by you to the Courier company.
Refunds are made only in the rare case of a defective item, as all our items undergo quality control before shipment, and if there is no stock available in the specific code to replace it. In this case the shipping costs are free.
The money returned only concerns the value of the product and not shipping and / or cash on delivery costs. The refund is made by deposit in your bank account after notifying us of IBAN, the bank and the name of the beneficiary.
Items are shipped to:
PC 183 45 Moschato, Athens
Tel. 210 9483792
Please keep the receipt & the courier number until your return process is completed.